Ethical dilemmas occur when professional duties conflict with personal interests, client demands, or regulatory requirements. Common dilemmas include confidentiality versus public interest, loyalty to client versus professional responsibility, and pressure from management to overlook irregularities. Resolving dilemmas requires applying the ethical framework systematically. The ICAI Code provides guidance for handling conflicting situations through Section 5 (Professional Behavior). Key approach: Identify stakeholders affected, analyze applicable ethical principles, consult professional guidance, and document your decision. Case example: If a client requests confidential information about another client, ethical principles require protecting both clients' confidentiality. The public interest may override client confidentiality in cases of illegal activity or fraud. Exam tip: In dilemma scenarios, avoid simplistic answers; demonstrate understanding that multiple ethical principles may apply simultaneously and require careful balancing.